Returns & Shipping Policy

REFUND & RETURN POLICY

If your items arrive damaged, please email Bayone Beauty with photos of the items and we will replace the items that are applicable.

Due to the nature of our products, all sales are final.

SHIPPING POLICY
All orders placed take 3-5 business days to process. Orders placed on weekends or holidays will be processed on the next business day.

Orders will be shipped out via USPS after processing is completed. 

Tracking numbers will be sent to the email you give us at checkout. We encourage you to make sure this email is correct. You will receive an order received confirmation email once your order is placed. Notifications are sent via email or text, depending on the information you leave at checkout. You will also receive a shipping confirmation email once your order is shipped.

After an order is in the hands of USPS, we are not responsible for lost, stolen, or damaged packaging. Please contact your local USPS if you do encounter any problems.

Please make sure your address is correct at checkout, as we are not responsible for making sure this is correct and we are not responsible if your package is shipped to the wrong address due to this.

Due to COVID-19, some shipping delays may occur. We will keep you updated on shipping as best as we can.

You may contact us at email BayoneBeauty@gmail.com

Please allow up to 72 hours for a response from our customer service team.

Customer service hours are Monday-Friday 9am-5pm CST.

For a quicker response, please text (281)-694-5100. Text representatives are available 9am–5pm CST, 7 days a week (excluding major U.S. holidays) and are ready to help.

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Please be sure to include your order number if you have questions or concerns regarding an order.