REFUND & RETURN POLICY
If your items arrive damaged. please email Bayone Beauty with photos of the items and we will replace the items that are applicable.
Due to the nature of our products, we are currently offering a no refund policy.
All orders placed before 3pm CST on Monday-Friday will ship same day. Orders placed after 3pm CST will ship the next business day.
Orders placed on weekends or holidays will be processed on the next business day.
Orders will be shipped out via United States Postal Service or UPS after processing is completed.
Tracking numbers will be sent to the email you give us at checkout. We encourage you to make sure this email is correct. You will receive an order received confirmation email once your order is placed. Notifications are sent via email or text, depending on the information you leave at checkout. You will also receive a shipping confirmation email once your order is shipped.
After an order is in the hands of USPS or UPS, we are not responsible for lost, stolen, or damaged packaging. Please contact your local post office or UPS if you do encounter any problems.
Please make sure your address is correct at checkout, as we are not responsible for making sure this is correct and we are not responsible if your package is shipped to the wrong address due to this.
Due to COVID-19, some shipping delays may occur. We will keep you updated on shipping as best as we can.